SARL LE PARE-FAIM, in its capacity as data controller, may collect and process personal data concerning you in connection with the use of its services, and in particular the services accessible on its website, mobile site, online store and mobile applications.
We are committed to respecting the rules governing the protection of the privacy of prospects and visitors to our website, mobile site, online store and mobile applications. All processing of personal data implemented as part of the services accessible complies with applicable local regulations on the protection of personal data and in particular the provisions of the French Data Protection Act of January 6, 1978 as amended and the General Data Protection Regulation (EU Regulation 2016/679) or "RGPD".
1 - OUR PERSONAL DATA PROTECTION COMMITMENTS
SARL LE PARE-FAIM undertakes to guarantee a high level of protection for the personal data of its customers, prospective customers, users of its website, mobile site, online store and mobile applications and any other person whose personal data it processes.
SARL LE PARE-FAIM undertakes to comply with the regulations applicable to all processing of personal data that it implements:
- Your personal data will be processed lawfully, fairly and transparently;
- Your personal data is collected for specific, explicit and legitimate purposes, and is not further processed in a way that is incompatible with these purposes;
- Your personal data are stored in an appropriate and relevant manner and are limited to what is necessary for the purposes for which they are processed;
- Your personal data is accurate, kept up to date and all reasonable steps are taken to ensure that inaccurate data, having regard to the purposes for which it is processed, is erased or rectified without delay.
SARL LE PARE-FAIM implements appropriate technical and organizational measures to ensure a level of security appropriate to the risk inherent in its processing operations, to meet regulatory requirements and to protect the rights and data of the persons concerned from the outset of processing operations.
2 - WHAT PERSONAL DATA DO WE COLLECT?
A - Depending on the purpose of the collection
The personal data we collect varies depending on the purpose of the collection and the Service we provide.
Generally, we may directly collect the following categories of personal data:
a) personal details, such as your surname, first name, e-mail address, postal address and telephone number(s);
b) the identifiers used to access your online account, i.e. username and password. This is necessary for us to create a personal user account;
c) exchanges with us, which may include details of conversations via chat, customer service ;
d) demographic information, such as your age, gender and lifestyle preferences (including your favorite products and your interest in them);
e) browsing history, such as pages visited, date of visit, location at the time of visit, or IP address;
f) information relating to payment when a purchase or reservation is made on one of our sites, online stores, or one of our applications. Typically the invoice will contain your name, billing address and payment details such as your credit card or bank account;
We may also collect personal data about you indirectly when you share content on social networks, websites, stores or applications relating to our products and services, or respond to our posts and promotional announcements on social networks.
B - Personal data concerning minors
SARL LE PARE-FAIM does not collect or process personal data relating to children under the age of 18 without the prior consent of the child's parents or guardians.
If personal data relating to children is collected via our website, mobile site, online store and mobile applications, parents or guardians may object by contacting us at the address given at the bottom of this page.
3 - HOW IS PERSONAL DATA COLLECTED?
A - Means of collecting your data
In the context of our relationship, you may communicate your personal data to us by various means, in particular on our website, mobile site, online store and mobile applications, when you browse the Internet, make purchases, fill in the various collection forms, create an account, establish any contact with our establishment or when you send us your personal data in any other way.
B - IP address
The IP address is a series of numbers automatically assigned to your computer by your Internet service provider each time you connect. Each time you visit our site, our servers record your visit. We collect IP addresses in order to analyze trends on the site. We do not transmit any information that could identify you, which means that your session will be recorded, but will remain anonymous to us.
C - Cookies
In order to constantly improve the quality of the services offered on our website, mobile site, online store and mobile application and to ensure that they meet your expectations, SARL LE PARE-FAIM may use "cookies", text files used to identify your terminal when you connect to one of our services.
The deposit of cookies or tracers in your terminal (computer, tablet, smartphone, etc.) allows SARL LE PARE-FAIM to collect information and personal data, according to your choice of settings on your terminal.
Types of cookies used :
a) Cookies required to use the site
They enable you to use the site's main functions, such as purchasing or booking services. If you disable cookies, you will no longer be able to use these functions.
The information stored may not be used for commercial purposes.
b) Site performance cookies
Performance cookies enable us to optimize our website and detect any technical problems you may encounter.
They enable us to collect information about how you use the site, such as the number of visits per page, the number of error messages displayed, the time spent on a page, or the number of clicks on an area of the site.
The information stored may not be used for commercial purposes.
c) Functionality cookies
These cookies enable the site to remember the choices you have made (such as your username, language choice or location) and provide more precise and personal features. These cookies can also be used to remember changes made by the user, such as text size or font. They can also be used to provide services you have requested, such as watching a video or leaving a comment on a blog. The information collected by these cookies can be rendered anonymous and cannot track your browsing activity on other sites.
By using our website, you agree to receive this type of cookie on your device.
d) Advertising marketing cookies
These cookies collect information about your Internet browsing habits so that we can offer you advertising tailored to your interests. They also enable us to limit the number of times you see an advertisement and help us to evaluate the effectiveness of our advertising campaigns. They are generally installed by advertising networks with the authorization of the website operator. They memorize visits to a site and share this information with other companies (advertisers, for example). Targeted or advertising cookies are often linked to site functionalities provided by the partner company.
Information is collected and shared with third parties to provide audience targeting and optimization solutions for advertisers and publishers. No personal data is collected and no individual can be identified through the data collected.
e) Cookies from third-party websites and social networks
Our website contains links and/or content to other sites and social networks, and we do not know which cookies are used by them. To find out more, please consult the information provided by these third-party sites and social networks about their own cookies.
D - Respecting your privacy
We are committed to protecting your privacy and adhere to the following 2 principles.
- We do not associate your cookies with any information that could identify you directly and personally. Under no circumstances do cookies allow us to know your address, date of birth, telephone number or any other identifying information.
- We do not provide any personal information to advertisers or third-party sites that display our ads based on your interests.
If your computer or cell phone is used by several people, or if it has several browsers, it is possible that the content displayed to other users may correspond to your preferences. If you wish, you can change your browser settings.
For more information on how cookies and targeted advertising work, please visit the Cnil website: https://www.cnil.fr/fr/cookies-les-outils-pour-les-maitriser.
E - Links to third-party sites
Our website, mobile site, online store and mobile applications may contain links to third-party websites.
We disclaim any responsibility for the collection, use, management, sharing or disclosure of data and information by these third parties.
4 - WHAT IS THE PURPOSE OF DATA THAT MAY BE COLLECTED?
Your data is mainly used for reservation and purchase purposes (supply of services, specific services and products), canvassing, customer loyalty, promotion, sales information, satisfaction surveys, organization of competitions, new services and products designed to improve your customer experience within our establishment, statistical studies, recruitment, after-sales service, processing of your requests and/or complaints. In addition to cases where your consent has been obtained (in particular to send you personalized offers), the processing of your data for the above-mentioned purposes is notably necessary:
- To ensure performance of the service contract ;
- To comply with a legal obligation ;
In particular, your data will be used :
- To enable you to benefit from all the services available on our website, its mobile site, its store and its mobile applications: creation of a user account, assistance and complaints, etc. ;
- To enable you to browse our websites;
- To match our information as closely as possible ;
- To facilitate administrative formalities related to the purchase.
5 - HOW LONG IS YOUR DATA STORED?
SARL LE PARE-FAIM undertakes to keep your personal data for no longer than is necessary for the purposes for which they are processed.
Retention periods are defined in accordance with the purposes of the processing carried out by SARL LE PARE-FAIM and take particular account of applicable legal provisions imposing a specific retention period for certain categories of data, any applicable limitation periods and the recommendations of the CNIL concerning certain categories of data processing.
6 - WHO MAY HAVE ACCESS TO YOUR PERSONAL DATA?
A - Recipients of your data
The data collected on our website, mobile site, online store and mobile applications may be communicated to our internal staff, or to its ancillary service providers (subcontractors, service providers, banks), as part of the performance of all or part of the services referred to above. Please note that SARL LE PARE-FAIM requires its service providers to implement strict confidentiality and data protection measures.
B - Data transfers outside the European Union
Personal data may be processed outside the European Economic Area (EEA). If this is the case, SARL LE PARE-FAIM will do its utmost to ensure that this international transfer of data has an adequate level of security and guarantees.
7 - HOW TO EXERCISE YOUR RIGHTS
In accordance with the applicable regulations on the protection of personal data, you may, at any time, exercise your rights of access, rectification and deletion of data concerning you, as well as your rights to limit and object to the processing and portability of your personal data.
These rights may be exercised by writing to the following address:
SARL LE PARE-FAIM
9bis route de Nay, 64110 UZOS - mainland France
In this context, we kindly ask you to accompany your request with the elements necessary for your identification (surname, first name, e-mail) as well as any other information necessary to confirm your identity.
You also have the right to appeal to the Commission Nationale de l'Informatique et des Libertés in the event of a breach of the regulations applicable to the protection of Personal Data and in particular the RGPD.
8 - COMPUTER SECURITY / TRANSACTION SECURITY
Ensuring the security and confidentiality of the personal data you entrust to us is a priority for SARL LE PARE-FAIM. We therefore implement all the technical and organizational measures necessary, in view of the nature, scope and context of the personal data you provide and the risks presented by their processing, to preserve the security of your personal data and, in particular, to prevent any accidental or unlawful destruction, loss, alteration, disclosure, intrusion or unauthorized access to such data.
We offer you a secure online payment system using the latest technology.
SARL LE PARE-FAIM strives to combat identity theft on the Internet. This is why, for example, we use a device to detect fraudulent payments made by credit card. This system is designed to protect you in the event of loss or theft of your bank card.
The security and confidentiality of personal data depend on good practice on everyone's part. That's why we ask you not to share your passwords with third parties, to always log out of your profile and your social account (especially if you have linked accounts) and to close your browser window at the end of your work session, especially if you access the Internet from a computer shared with other people. This will prevent other users from accessing your personal information.
9 - CONTACT US If you have any questions about this policy or the way SARL LE PARE-FAIM handles your personal data, please contact us at the following address: email@example.com